Director of Operations
The Director of Operations plays a vital role in supporting the attorneys and staff of Cucinelli Geiger, PC by ensuring smooth, professional, and efficient day-to-day office operations. This position is ideal for a detail-oriented, people-driven professional who loves working with and guiding others in their career development, takes a proactive approach to staff development, and continuously looks for ways to improve office processes. The ideal candidate takes pride in building organized systems, supporting others, and fostering a positive workplace culture within a growing law firm.
Position Summary
The Director of Operations is responsible for managing daily administrative operations, coordinating staff workflows, supporting human resources functions, and maintaining office systems and procedures. This role works closely with firm leadership and staff to ensure the office operates efficiently, professionally, and in alignment with the firm’s values of quality, care, and commitment.
Key Responsibilities
Office Operations & Administration:
• Oversee the daily operations of both offices to ensure a professional, organized, and welcoming environment.
• Manage office procedures, systems, and workflows to promote efficiency and consistency.
• Coordinate office supplies, equipment, technology needs, and vendor relationships.
• Serve as the primary point of contact for office vendors, building management, and service providers.
• Maintain and update internal office policies and procedures as needed.
Staff Support & Human Resources Coordination:
• Support recruiting, onboarding, and training of administrative staff in coordination with firm leadership.
• Take a proactive approach to staff development by identifying training needs, helping coordinate learning opportunities, and supporting ongoing growth.
• Provide day-to-day guidance and coaching to help staff succeed in their roles and progress in their careers.
• Assist with employee scheduling, attendance tracking, and leave coordination.
• Serve as a trusted resource for staff questions related to office procedures and day-to-day operations.
• Help foster a positive, respectful, and collaborative workplace culture.
• Support performance review processes and staff development initiatives.
Financial & Administrative Support:
• Coordinate billing support, invoicing processes, and administrative aspects of accounts receivable and payable.
• Assist with payroll coordination and expense tracking.
• Support basic budget monitoring and expense management.
• Ensure accurate recordkeeping and administrative compliance.
Systems, Technology & Process Improvement:
• Oversee administrative technology systems and work with IT vendors as needed.
• Take ownership of process improvement by regularly evaluating workflows, identifying opportunities to improve efficiency and service, and implementing practical solutions.
• Document, maintain, and refine procedures to ensure consistency, quality, and clear handoffs across the team.
• Maintain confidentiality and ensure proper handling of sensitive client and employee information.
Leadership & Communication:
• Act as a liaison between attorneys, staff, and vendors.
• Communicate clearly and professionally with clients, staff, and external partners.
• Support firm leadership with administrative projects and operational initiatives.
Qualifications & Experience
• Associate or bachelor’s degree in business administration, management, or a related field preferred.
• Minimum of 3–5 years of office management or administrative leadership experience, preferably in a professional services or law firm environment.
• Strong organizational and time-management skills with excellent attention to detail.
• Experience supporting HR functions and office operations.
• Proficiency with office technology and Microsoft Office.
• High level of professionalism, discretion, and integrity.
Core Competencies
• Organization and operational excellence
• People-driven leadership, coaching, and staff development
• Professional communication and collaboration
• Problem-solving, proactive initiative, and process improvement
• Confidentiality and ethical judgment
• Adaptability and continuous improvement
• Leadership through service and support
Compensation & Benefits
Competitive salary commensurate with experience, paid time off and holidays, and opportunities for professional growth within a supportive law firm environment.
Why Work for Cucinelli Geiger, PC
At Cucinelli Geiger, PC, we believe that exceptional legal work begins with a supportive and well-run workplace. Our team values professionalism, empathy, accountability, and collaboration. We are committed to creating an environment where people feel respected, supported, and empowered to do their best work.
Equal Opportunity Statement
Cucinelli Geiger, PC is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as established by law.